I started a new client last week!
With every email..I end it with a postive comment.
If I get an email..I reply STAT.
I answer every question.
Being absolutely honest really helps.
Being tactful is very key...never be abrupt..no matter if you are stressing out.
I value my clients and ever contact they make.
Even if I have a problem come up...I enter into communicating in a style conducive to keeping them on board long term.
Hope this was helpful.
Lin
310 601 7221
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